Aggravating

Got a phone call from bylaw officer re: "no heat" in the apartment and other "deficiencies" .... by the time I get home from work, too late to call her back as requested...and I work early on Tuesdays, so I wrote a rather lengthy email, clarifying a ~few~ points ....especially the heat... and said I'd call her when I got home.

I was TRYING to run a bit of interference.... let her deal with me rather than hubby.

No luck with that.

Not only did she not read her email, she did receive another call from CS complaining about her supposed lack of heat. SO she called and left a message on our phone stating? threatening? Whatever... her plan was that unless we got back to her quickly, she would arrange for a heating and cooling technician to attend to "fix" it.

More than a little unclear on how they would DO that without actually having to break into OUR basement unit, but whatever.... 

All pretty ridiculous given that the stupid woman HAS HEAT! And oh yeah... she gave notice that she'd be out by 30-Nov. And she hasn't  paid one red cent toward rent since a partial payment in October. Just how long ARE we supposed to support this woman?  And if WE are required to support her and her family, why the hell are the taxpayers ALSO doing it?

We DID disconnect her thermostat - we are required to ensure that the unit is maintained at a temperature of 20C (according to the Landlord & Tenant Act) or 21C (our Township property standards) ....but NOWHERE does it say that we have to allow her to control the thermostat.

The other units in the building are both above the required temperature...  and so is hers. So like HELL we would be paying for a totally unnecessary service call! 

Anyway, got that all sorted - bylaw went back and checked that the heat was within legal limits, spoke to the oh so safety conscious squatter about leaving the batteries IN the smoke detectors we keep providing her, and - at least for now - that's the end of that.

Got one of the fire chiefs coming by tomorrow (at our request) ... we want to make sure they are okay with our proposed plan to address the patio doors problem. Have given CS notice to be out for 2 hours so that we can make more repairs.... we'll see.